In this episode of the PULSE Check podcast, Dennis Khoo, Managing Partner at allDigitalfuture LLP, joins our host Salomon Wettstein to discuss the challenges of modernising incumbent banks and the limitations of digital-only approaches.

Key discussion points include:

• Local vs. global: Making wealth-building strategies available beyond high-net-worth individuals.

• Digital as an enabler: Digital transformation should focus on improving customer experience and reducing costs.

• The challenge of silos: Large incumbent banks struggle to deliver seamless customer experiences due to departmental silos.

• The complexity of execution: Banking's simple business model is complex to execute, requiring substantive attention to detail.

Tune in to Episode 15 for insights into the intricacies of banking transformation and the importance of customer experience.

In this episode of the PULSE Check podcast, Dennis Khoo, Managing Partner at allDigitalfuture LLP, joins our host Salomon Wettstein to discuss the challenges of modernising incumbent banks and the limitations of digital-only approaches.

Key discussion points include:

• Local vs. global: Making wealth-building strategies available beyond high-net-worth individuals.

• Digital as an enabler: Digital transformation should focus on improving customer experience and reducing costs.

• The challenge of silos: Large incumbent banks struggle to deliver seamless customer experiences due to departmental silos.

• The complexity of execution: Banking's simple business model is complex to execute, requiring substantive attention to detail.

Tune in to Episode 15 for insights into the intricacies of banking transformation and the importance of customer experience.